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Terms and Conditions

This document describes the terms and conditions applicable to the use of the services offered by our e-commerce Through the same event is considered the user voluntarily stick to the following terms:



The trademarks used and displayed on this page are direct suppliers through their headquarters and its subsidiaries. These marks are registered under the jurisdiction of the appropriate legal authorities. Nothing contained on this page is to be construed as granting. Any license or right to use such trademarks should be made with the prior written permission of Biochrom Corp or third owners.



The company takes products distinguished a variety of manufacturers. They have been selected according to the fundamentals of the company. The statements on this website regarding products specifications, standards, manufacturer warranties and fitness for a particular purpose, are published for the attention of users, and the terms of these guarantees will be made available to the user without recourse against Biochrom Corp.

The product descriptions and photographs published are valid at the time of the most recent update of the website. The manufacturer's specifications and availability are subject to change without notice.

WARNING: The products listed for sale on this website and in our catalog are for sale mainly to commercial institutions, industrial, medical and educational, commercial or professional supervision.  Some items can be dangerous if not used under the supervision of qualified personnel. Biochrom Corp reserves the right to restrict the sale of the product.

The information provided by the user in order to register and/or enter into a transaction in our e-commerce enjoys absolute confidentiality. Biochrom Corp agrees not to disclose to third parties in any way the information provided, unless the authorized user. Biochrom Corp may use and disclose non-personal information or statistics of their customers with partners or other third parties, but never sell or share personal information of its customers individually.

All information provided by the user to make online payments with credit cards is protected by a security system SSL (Secured Socket Layer), which covers the information and does not allow third parties to access it. This information related to credit card (if applicable) is automatically processed by the bank or financial institution involved in the transaction, so that no other person or agency may have access to it.

Biochrom Corp has no responsibility for the approval or disapproval of purchases made with credit cards by the user. The same must contact the bank that issued your credit card to request any other information.

Biochrom Corp has adopted adequate security levels to protect personal data and private, provided on the website, and has installed all the technical means and measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided to Biochrom Corp. However, the user should be aware that Internet security measures are not impregnable.



Biochrom Corp is committed to protecting your privacy. We base our business on the trust you have placed in us. The information provided is used to ensure safe purchase orders and provide a personalized shopping experience.

We do not sell or share your information with others. (You can help us ensure your privacy by adopting mechanisms such as not sharing your user name and password with anyone).

If you have any questions, comments or complaints, be sure to write the e-mail:

The collection of personal information allows the user Biochrom Corp offer services and features that will provide excellent benefits. The user information may be used for:

• Develop marketing studies about interests and behavior of users in order to understanding of your needs and provide a better service and quality products.

• Improve marketing and promotional initiatives intended for users, analyze the most visited links from our site, and enhance our product offering and content.

• Send information or messages about our products and promotions, as well as news about Biochrom Corp. If you prefer, you may request to be excluded from the list for sending promotional or advertising information.

That is to say that our company will cooperate with the competent authorities and third parties to ensure compliance with laws. So, Biochrom Corp may disclose personal information supplied by the user when required by the competent governmental or judicial authorities for the purposes of research conducted by them. In such situations, Biochrom Corp will collaborate with the competent authorities in order to safeguard the integrity and security of the Community and the general users of the website.



To maintain a cordial and respectful ambience, Biochrom Corp may consider editing, deleting messages, opinions and/or comments left on web site www.biochrom by users, in the following cases:

• When the opinion or comment are not related to the Website.

• When including private information about a person.

• When the message, opinion or comment includes violence, threats, discrimination of any kind, infringes any third party right, is offensive or is against the rules or principles of the company.

• When the message includes adult language or material (text or graphics), obscene or unsuitable for minors.

• When the expressions contain any advertising, or try to promote a product / service of third parts.

The company may remove or edit the views or comments made by the user to respond to any of the foregoing situations. Biochrom Corp has no obligation to verify the truth or accuracy of opinions or expressions placed by users on the Web Portal and / or e-commerce, so the company is not responsible for them.



Biochrom Corp warrants that the products are conform to the description in the web site, catalogs or another literature that vendors have provided to buyers.

Any return involves obtaining a compulsory RMA (Return Merchandise Authorization).

All products sold and marketed by Biochrom Corp through, are original and are guaranteed by their manufacturers and suppliers. This warranty will be delivered with the billing, and the corresponding serial code and batch number. The warranty conditions are specified on the back of them.

Is excluded from warranty:

• Any damage resulting from accidents such as fire, flood, water, earthquake, abuse, acts of nature or improper installation contrary to the indications for use.

• Damage caused by neglect or misuse contrary to what is specified.

Notably, for the exercise of warranty rights the user must obtain proof of purchase and the original packaging of the products. In case of reagents products, should be preserved at the right temperature until the procedure is completed.

If the user finds that the merchandise has a manufacturing defect, it must notify according to specifications exposed in paragraph DELIVERY, CLAIMS AND DELAYS. Warranty is void when the product has been operated or repaired by technicians or persons not authorized by Biochrom Corp, or by alterations carried the serial or certificate.



Payment transactions taking place in user will made through:

  • Wire Transfers through the accounts listed in the Biochrom Corp for the payments area during the checkout process.
  • Credit cards Visa or Master Card.
  • Credit of thirty (30) days for U.S. customers. (After having established the liability of credit with our company, the terms are 30 days for U.S. customers. All other customers must issue payment as being told the date of release. Wire transfers are accepted).

Remarkably, the company is not responsible for transactions in with stolen credit cards or borrowed, orders placed by persons not holding credit cards or any other illegal activity.



Place an order or request to our company through the means provided for this purpose (email or e-commerce) does not imply acceptance of such order or confirmation of an offer to sell. Biochrom Corp reserves the right, without prior notice, to limit the quantities sold and (or) deny service to any user. The information received by the company will be verified before accepting any order. For this reason, the client should receive the order confirmation specifying the terms under which it will perform the buying and selling process.

The customer can place an order requesting product (s) indicating the quantities required. Products will be shipped immediately as specified in the order, indicating products in back order.



All sales are sent unless otherwise indicated.  The delivery of goods to the carrier at shipping point shall constitute delivery to the buyer therefore assumes all risks of loss or damage in transit. The general method of shipping for each item will be set by the seller (on prior agreement with the buyer). However, the seller reserves the right, in its discretion, to determine the exact method of shipment.

The seller reserves the right to make delivery in installments, or in full. Each delivery fee will be charged (separately) and paid at maturity of such invoice, without regard to subsequent deliveries. The delay in delivery of any installment shall not relieve the buyer of its obligations to accept remaining deliveries.

Immediately after the buyer receives the goods, it shall inspect it, and notify the seller of any existing claim for shortages, defects or damages, must wait for instructions from the seller in accordance with the provisions.

All claims must be made within a period not to exceed fifteen (15) days after the product delivered. If the buyer fails to notify the seller within five days of receipt of the goods, such goods shall be adjusted to the terms and conditions thereof, and irrevocably accepted by the buyer.